Refund policy

Refund & Return Policy – ShopLynk

At ShopLynk, your satisfaction is important to us.

Returns

We accept returns only if the product is:

  • Defective

  • Damaged

  • Wrong item received

Requests must be made within 7 days of delivery.

Non-returnable items

  • Items damaged by customer

  • Items without original packaging

  • Used items

  • Sale/discounted items

Refund Process

If approved:

  • Refunds are issued to your original payment method

  • Refund may take 5–7 business days to reflect

Order Cancellation

Orders can be canceled within 12 hours of purchase, before processing begins.

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank again

  2. Contact your bank or card issuer

  3. Email us at: shoplynkhelp@gmail.com